Privacy Policy
Last updated: 5 August 2026
This policy explains what happens to the information you send to E.C.K. Roofing & Carpentry through this website. It is written in plain English and kept deliberately short.
The quick enquiry does not send us anything
The four questions on the contact section are answered in your own browser. Nothing is transmitted to us, and nothing is stored on this website. When you press the button at the end, WhatsApp opens on your device with a message already written out, and you choose whether to send it.
In other words, we receive your details only if and when you send that WhatsApp message yourself.
What we hold once you contact us
If you message us on WhatsApp, call, or email, we hold whatever you choose to tell us: typically your name, phone number, the location of the property and a description of the work. We use it only to reply and to discuss and carry out the job.
WhatsApp messages are delivered by WhatsApp Ireland Limited under their own privacy terms, and are end-to-end encrypted in transit. Email is handled by the provider hosting our mailbox. We do not use your details for marketing, and we do not sell or share them with anyone for their own purposes.
Please do not send sensitive personal information, such as anything about health, finances, or bank and card details.
Hosting
This website is hosted by Vercel. Like most hosting providers, Vercel may process basic technical information such as IP addresses and browser details as part of serving and protecting the site.
How long we keep it
Messages and emails stay in our accounts for as long as they are useful for the job or for our records. If nothing comes of an enquiry, they are deleted once no longer needed.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email e.c.k.roofingandcarpentry@gmail.com or call 07795 170220 and we will deal with it.
If you are unhappy with how we have handled your information, you can raise it with the Information Commissioner’s Office at ico.org.uk.
Cookies and visitor statistics
This website does not use advertising cookies. Visitor numbers are counted using Vercel Web Analytics, which is cookieless and does not identify you. See our cookie policy for the detail.
Contact
E.C.K. Roofing & Carpentry
Heathend Cottages, South Gloucestershire and surrounding areas
e.c.k.roofingandcarpentry@gmail.com
07795 170220